DODAJ DO SCHOWKA 2019-02-12 10:11:32 Karolina Okrzeja (firma)

Multilingual Customer Service Agent

identyfikator ogłoszenia A13145

Lokalizacja: 60778, Poznań
  • Stable job in an international environment;
  • Wide and clear career and development opportunities;
  • Attractive salary;
  • Healthcare package, Multisport Card, Life Insurance;
  • Modern Office in the city centre.
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Informacje o ofercie Liczba odsłon: 908

Ensuring a high level of customer service through: - Providing help and advice to customers via phone, emails and our ticket desk. - Investigating and solving customers' queries, which may be complex or long-standing problems. - Handling customer complaints or any major incidents. - Identifying and assessing customers' needs to achieve satisfaction. - Making phone calls to confirm or present. New offers. - Translations when required - Developing positive feedback from customers. This feedback is used to build trust for future clients. - Generating sales leads that develop into new customers.

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