identyfikator ogłoszenia A13145
Ensuring a high level of customer service through: - Providing help and advice to customers via phone, emails and our ticket desk. - Investigating and solving customers' queries, which may be complex or long-standing problems. - Handling customer complaints or any major incidents. - Identifying and assessing customers' needs to achieve satisfaction. - Making phone calls to confirm or present. New offers. - Translations when required - Developing positive feedback from customers. This feedback is used to build trust for future clients. - Generating sales leads that develop into new customers.